Explore a Career with Xclusive Trading Inc

POSITION OVERVIEW

Xclusive Trading Inc. (XTI) is a fast-growing Metro by T-Mobile Authorized Dealer headquartered in Sugar Land, TX, with retail locations across multiple states. We're looking for a driven, high-energy Retail Store Manager who is ready to lead by example, develop their team, and deliver results in a competitive wireless sales environment. This is a hands-on leadership role — you will be on the floor, driving sales, coaching staff, and ensuring every customer walks out satisfied.

POSITION DETAILS

Job Title: Retail Store Manager Company: Xclusive Trading Inc. (XTI) Brand: Metro by T-Mobile (Authorized Dealer) Employment Type: Full-Time Schedule: 6 days / week | 50 hours/week minimum Required Availability: Friday, Saturday & Sunday (mandatory) Language Requirement: Bilingual — English & Spanish (Required) Transportation: Reliable personal vehicle required

WHAT YOU'LL DO

• Drive store sales performance and consistently meet or exceed monthly revenue targets
• Lead, coach, and develop a team of retail sales associates to perform at a high level
• Create a customer-first environment that drives satisfaction and repeat business
• Manage daily store operations: scheduling, inventory, cash handling, and visual merchandising
• Conduct regular team huddles, sales training sessions, and performance reviews
• Ensure full compliance with Metro by T-Mobile brand standards and XTI operational policies
• Analyze sales reports and identify trends to adjust strategy accordingly
• Resolve escalated customer concerns quickly and professionally
• Recruit, onboard, and retain top retail talent in collaboration with corporate HR
• Maintain a clean, organized, and professional store environment at all times

REQUIREMENTS

Required Qualifications:

• Fluent in English and Spanish — written and verbal (non-negotiable)
• Minimum 2 years of high-volume retail or sales management experience
• Demonstrated ability to consistently meet and exceed sales goals
• Available to work weekends (Friday through Sunday) without exception
• Able to commit to 6 days per week / 50+ hours per week
• Reliable personal transportation to commute to assigned store location
• Strong leadership, communication, and interpersonal skills
• Self-motivated, results-driven, and comfortable in a fast-paced environment

Preferred Qualifications:

• Previous experience in wireless/telecommunications retail (Metro by T-Mobile, T-Mobile, AT&T, Verizon, etc.)
• Familiarity with telecom products, services, and activations
• Background in promotional sales, contests, or incentive-driven performance environments

WHO YOU ARE

You thrive on the floor — not behind a desk. You're the kind of leader who sets the tone for the whole store from the moment you walk in. You know how to read a customer, close a deal, and make your team better every single shift. The right candidate for this role is:

• Sales-obsessed — you keep score and love winning
• A people leader — your team performs better because of you
• Adaptable — you roll with change and figure it out
• Accountable — no excuses, just results
• Community-connected — you speak the language (literally) of the customers you serve

COMPENSATION & PERKS

• Competitive base salary + bonus structure
• Performance bonuses tied to store metrics
• Growth opportunities — XTI promotes from within
• Hands-on training and ongoing development support
• Work with a team that actually invests in your success

Xclusive Trading Inc. is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.