Explore a Career with Xclusive Trading Inc
Retail Store Manager (Bilingual)
POSITION OVERVIEW
Xclusive Trading Inc. (XTI) is a fast-growing Metro by T-Mobile Authorized Dealer headquartered in Sugar Land, TX, with retail locations across multiple states. We're looking for a driven, high-energy Retail Store Manager who is ready to lead by example, develop their team, and deliver results in a competitive wireless sales environment. This is a hands-on leadership role — you will be on the floor, driving sales, coaching staff, and ensuring every customer walks out satisfied.
POSITION DETAILS
Job Title: Retail Store Manager Company: Xclusive Trading Inc. (XTI) Brand: Metro by T-Mobile (Authorized Dealer) Employment Type: Full-Time Schedule: 6 days / week | 50 hours/week minimum Required Availability: Friday, Saturday & Sunday (mandatory) Language Requirement: Bilingual — English & Spanish (Required) Transportation: Reliable personal vehicle required
WHAT YOU'LL DO
- Drive store sales performance and consistently meet or exceed monthly revenue targets
- Lead, coach, and develop a team of retail sales associates to perform at a high level
- Create a customer-first environment that drives satisfaction and repeat business
- Manage daily store operations: scheduling, inventory, cash handling, and visual merchandising
- Conduct regular team huddles, sales training sessions, and performance reviews
- Ensure full compliance with Metro by T-Mobile brand standards and XTI operational policies
- Analyze sales reports and identify trends to adjust strategy accordingly
- Resolve escalated customer concerns quickly and professionally
- Recruit, onboard, and retain top retail talent in collaboration with corporate HR
- Maintain a clean, organized, and professional store environment at all times
REQUIREMENTS
Required Qualifications:
- Fluent in English and Spanish — written and verbal (non-negotiable)
- Minimum 2 years of high-volume retail or sales management experience
- Demonstrated ability to consistently meet and exceed sales goals
- Available to work weekends (Friday through Sunday) without exception
- Able to commit to 6 days per week / 50+ hours per week
- Reliable personal transportation to commute to assigned store location
- Strong leadership, communication, and interpersonal skills
- Self-motivated, results-driven, and comfortable in a fast-paced environment
Preferred Qualifications:
- Previous experience in wireless/telecommunications retail (Metro by T-Mobile, T-Mobile, AT&T, Verizon, etc.)
- Familiarity with telecom products, services, and activations
- Background in promotional sales, contests, or incentive-driven performance environments
WHO YOU ARE
You thrive on the floor — not behind a desk. You're the kind of leader who sets the tone for the whole store from the moment you walk in. You know how to read a customer, close a deal, and make your team better every single shift. The right candidate for this role is:
- Sales-obsessed — you keep score and love winning
- A people leader — your team performs better because of you
- Adaptable — you roll with change and figure it out
- Accountable — no excuses, just results
- Community-connected — you speak the language (literally) of the customers you serve
COMPENSATION & PERKS
- Competitive base salary + bonus structure
- Performance bonuses tied to store metrics
- Growth opportunities — XTI promotes from within
- Hands-on training and ongoing development support
- Work with a team that actually invests in your success
Xclusive Trading Inc. is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
